๐ Holiday Shipping Update ๐Updated 4 months ago
Dear Valued Customers,
As the festive season approaches, we want to inform you about our shipping schedule and services. Please read on for the following important changes to ensure your shopping experience with us remains seamless:
Bulk Order Shipments
Delays Expected:ย From Friday, 22nd December 2023 to Monday, 1st January 2024, bulk orders may face shipping delays. This is due to reduced staffing and holiday-related disruptions in courier services. We appreciate your understanding and patience during this time.
Shipments via Australia Post
Normal Operations with Exceptions: Shipments of smaller items through Australia Post will continue as usual, except on the following public holidays when services are suspended:
- Christmas Day:ย Monday, 25th December 2023
- Boxing Day: Tuesday, 26th December 2023
- New Year's Day: Monday, 1st January 2024
Service Availability
'Get It Today' Shipping and Click-and-Collect:ย Please be aware that our 'get it today' shipping option and click-and-collect service will be unavailable during the holiday period due to reduced staffing.
Operating Days
Business Days: We will be processing orders on the following business days:
ย - Friday, 22nd December 2023
ย - Wednesday, 27th December 2023
ย - Thursday, 28th December 2023
ย - Friday, 29th December 2023
Weekends and Public Holidays:ย Our operations will be closed on weekends and the public holidays mentioned above.
Customer Service
- Our customer service team will be available to assist with any queries you may have about your orders or our shipping schedule during this time.
Post-Holiday Period
- We anticipate a high volume of orders and enquiries following the holiday season. Rest assured, we will be working diligently to process all orders promptly as we resume regular operations on 2nd January 2024.
We thank you for your continued support and wish you a wonderful holiday season!
Best regards, ย
The Loaded Lifting Team