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Gear (small goods)Updated a month ago

Free Shipping

  • Free eParcel Parcel Post shipping for orders over $100
  • Free eParcel Express shipping for orders over $200
  • Free international shipping for orders over $250

Dispatch Cut off times

  • Orders ship Monday-Friday, excluding WA public holidays
  • Tracking details provided via email (allow up to 24 hours for tracking activation)

Domestic Shipping Options

  1. Australia Post - eParcel Parcel Post
    • Estimated delivery times:
      • WA: 2 business days
      • NSW, VIC, QLD, ACT, SA, TAS, NT: 3-6 business days
    • Australia Post Tracking Link provided

  2. Australia Post - eParcel Express Post
    • Estimated delivery time:
      • WA: 1 business day
      • NSW, VIC, QLD, ACT, SA, TAS, NT:: 2 business days
    • Australia Post Tracking Link provided

International Shipping Options

  1. DHL Express
    • Allow up to 1-2 full business day for order processing (orders placed on Friday ship on Monday)
    • Comprehensive door-to-door tracking service
    • Estimated delivery time:
      • New Zealand: 3 business days
      • Asia and Oceania: 3 business days
      • USA and Canada: 4 business days
      • Europe: 4 business days

  2. Australia Post International Shipping Express
    • Estimated delivery time:
      • New Zealand: 3 business days
      • Asia and Oceania: 3 business days
      • USA and Canada: 4 business days
      • Europe: 4 business days

Duties and Taxes

  • International customers may be charged import duties or local sales taxes upon entry to their country
  • Loaded Lifting does not cover these costs; contact your local customs office for more information

Order Splitting

  • Contact us directly to split orders with pre-order or made-to-order products and in-stock items
  • Additional split delivery fee may apply; our customer service team will provide details
  • Service is available for international customers as well

General Information

  • Service or delivery delays may occasionally occur, especially during peak sale periods.  
  • Return shipping costs are the customer's responsibility for exchanges or store credit requests
  • Shipping costs are non-refundable for store credit returns
  • Orders cannot be cancelled once shipped
  • Modifications to pre-orders (e.g., size changes) can be accommodated upon request
  • Orders returned to us due to multiple failed deliveries may incur additional fees
  • If your order is not received within 14 business days, contact us for an inquiry; if deemed lost,
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